This Privacy Policy describes how KM Plumbing and Maintenance (‘we, us, our’) collects, uses, and protects your personal information when you use our website, [https://kmplumbing.au/].
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information You Provide: When you use our contact form, we collect personal details you voluntarily provide, such as your name, phone number, and email address. We use this information to respond to your inquiries and provide our services.
- Automatically Collected Information: We use third-party services to collect data about your use of our website to help us improve our services. This includes:
- Google Analytics: This service helps us understand how visitors interact with our website by collecting information such as your IP address, browser type, operating system, and the pages you visit. This data is aggregated and does not identify you personally.
- Google Search Console: This tool helps us monitor our website’s performance in Google Search results and understand which search queries led you to our site.
- Google Tag Manager: This is a tool we use to manage the tracking tags for services like Google Analytics. It does not collect any personal data itself.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you requested.
- To improve our website and services by analysing user behaviour and preferences.
- To manage and optimise our website’s performance in search engines.
- For internal record keeping and business analytics.
3. Cookie Policy
Cookies are small files stored on your device that help improve your user experience. We use cookies for the following purposes:
- Google Analytics Cookies: These cookies help us understand how you use our site and improve our content. They collect information in an anonymous form, including the number of visitors to the site, where visitors have come from, and the pages they visited.
- Essential Cookies: Some cookies are necessary for the website to function correctly (e.g., to remember your preferences).
You can control and/or delete cookies as you wish. You can find more information about how to manage cookies in your browser’s settings. Please note that disabling cookies may affect the functionality of our website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with trusted third-party service providers (like Google) who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential. We may also disclose your information if required by law.
5. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. If you have any questions about the data we hold, please contact us at kmplumbingdata@gmail.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
Last Updated: [11. September 2025]
Contact Information:
KM Plumbing and Maintenance
ABN 32 139 568 147
5 Martindale Street,
Chermside West, QLD 4032
✉️ kmplumbingbrisbane@gmail.com
📲 0411 313 582
